Privacy Policy

Welcome to SAKU Retails Pvt. Ltd. (referred to as ‘Saku’ or the ‘Company’). At SAKU, we are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Saku.co.in] or engage with us through our stores or other services (collectively, the "Services"). Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect several types of information from and about users of our services, including:

Personal Information: Such as name, postal address, email address, phone number, payment information, and demographic information.
Non-Personal Information: Such as browser type, language preference, referring site, and the date and time of each visitor request.

2. How We Collect Information

We collect information:

Directly from you: When you provide it to us (e.g., when you create an account or place an order).
Automatically: Through cookies and other tracking technologies.
From third parties: Such as our business partners and service providers.

3. Use Your Information

We may use your information to:

Fulfil your orders and requests for products and services.
Communicate with you about your orders, account, ongoing promotions, and our products.
Improve our Services, including personalising your experience.
Conduct analytics and research to improve our product and services, along with the overall customer experience.
Comply with legal obligations.

4. Sharing of Your Information

We may share your information:

With our affiliates and subsidiaries for business purposes.
With service providers who assist us with business operations.
With third parties as required by law or to protect our rights.

5. Your Choices and Rights

You have choices regarding your personal data:

You can access and update your personal information.
You can request the deletion of your personal information, subject to legal requirements.

6. Security of Your Information

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.

7. International Transfers

Your information may be transferred to and processed in countries outside of your own, where data protection laws may differ.

8. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. We will notify you of any material changes by posting the updated policy on our website.

9. Contact Us

If you have questions or concerns about our Privacy Policy or our data practices, please contact us at +91-9818124060 or email us at care@saku.co.in.

Effective Date: 02-01-2025

This Privacy Policy applies solely to information collected through our Services and not to information collected offline or through other means. By using our Services, you consent to the terms of this Privacy Policy.

Thank you for trusting SAKU with your personal information. We are committed to protecting your privacy and safeguarding your data.